- Services & Payment
- Intellectual Property
- Additional Support
We offer a range of visual design services, including brand identity, logo design, website creation, marketing advice, and education. We also provide freelance services for design agencies.
We primarily focus on small to medium-sized businesses, women entrepreneurs, startups, and high-income women seeking to brand themselves.
You can request a quote by contacting us through our website’s contact form or emailing us directly. We'll discuss your needs and provide a customized proposal.
Our process involves understanding your vision, creating initial concepts, gathering feedback, and refining the designs to ensure they meet your expectations.
Yes, we include a set number of revisions in our design packages to ensure your satisfaction. Additional revisions can be requested if needed.
We accept payments via ACH payment [Zelle], checks, credit card and PayPal. Detailed payment instructions will be provided once we agree on the project terms.
Deposits are generally non-refundable once work has commenced. Specific refund policies may vary depending on the project and will be outlined in the service agreement.
All designs and concepts remain confidential and are the property of Chae Design until full payment is received, at which point they are transferred to the client.
Once your order ships, an email containing tracking information will be sent to your email. We aim to meet the delivery times quoted but sometimes circumstances.
Yes, we provide ongoing website maintenance to ensure your site remains updated, secure, and optimized for performance.
Yes, we provide marketing advice and educational resources to help you enhance your design skills and create professional marketing materials.